Vitality, a leading health and life insurance provider, is working with global analytics software leader FICO to deliver personalised experiences for its 1 million members.

Unique in the health insurance market, the Vitality Care Hub powered by FICO^® Platform offers a fully digital journey including instant authorisation, online consultant booking and integration with a GP referral. Since its implementation, fewer than 28% of Vitality member claims are now started over the phone, compared to over 90% in 2019. Consequently, Vitality’s specialist claims teams have more time to provide personal support for complex claims. 

In October 2023, MAWDY – a global insurance, reinsurance and services company and part of the MAPFRE Group entered into a collaboration with Blink Parametric. The partnership set out to explore the expansion of parametric travel insurance solutions across the global MAWDY assistance product portfolio.

Analysis by Broadstone of the latest Financial Lives Survey¹ from the Financial Conduct Authority uncovers the rapid growth in the take up of health insurance products following the surge in NHS waiting lists.

The data shows that 14% of the UK adult population now hold Private Medical Insurance (PMI), a total of 7.6 million people which has increased from 6.7 million in 2020. Health insurance is most popular among those in the middle of their career with 18% (1.7 million adults) of those aged 35-44 and 19% (1.6 million adults) of those aged 45-54 holding a PMI product.

Pacific Prime has been awarded the title of “2024 Outstanding Partner of Individual High-end Medical Insurance” by MSH China. The award was presented in Shanghai by Gary Lin, MSH (Shanghai) Business Director, in recognition of the intermediary’s solid performance and partnership in the high-net-worth client segment.

With four in ten Americans saying they have seriously considered moving out of the U.S. in the next two years, the importance of having reliable, affordable international health insurance comes into greater focus. According to a new survey conducted by Harris Poll on behalf of GeoBlue and International Citizens Insurance (ICI), 31% of potential expats cite concerns about healthcare coverage abroad being the reason they haven't yet taken the leap to move abroad. This trumped concerns about their work and social life abroad. Of these potential expats, the number one thing that would make it easier to relocate and move abroad is finding affordable and reliable international health insurance.

MediHelp International, a market leader in international private medical insurance (IPMI) and private medical insurance (PMI) across Poland Hungary, and Romania, has officially gone live with CoverGo’s next-gen, end-to-end health insurance platform to power its digital transformation and redefine health insurance operations across multiple European markets.

Pacific Prime Dubai, a leader in international health insurance and employee benefits solutions, is proud to announce that it has been honored with the esteemed "SME Retention Award" from Bupa Global. The award presentation took place during a ceremony held at Pacific Prime Dubai’s office on April 29, 2025.

Global health insurance intermediary Pacific Prime has been honored with the 2024-2025 Best Business Partner Award from Now Health Insurance. The award was officially presented to the team at Pacific Prime’s Shanghai Office on April 16, 2025, in recognition of their outstanding performance in delivering international health insurance solutions and client support in the region.

Pacific Prime Dubai has proudly received the prestigious “Market Leader: Individual Business 2024” award from Allianz. The award was presented during a ceremony held at Pacific Prime Dubai’s office on April 18, 2025.

Global insurance brokerage Pacific Prime has been honored with the “Servicing Broker of the Year Award” at the prestigious AXCO Global Insurance Awards 2025 by AXCO Insurance Information Services at the Hilton London Bankside Hotel on April 24th, 2025. The event brought together over 300 leading professionals from the global insurance industry to celebrate outstanding achievements and collaboration across the insurance ecosystem.