AI Agent Launched to Transform International Private Medical Insurance Distribution
- Written by: iPMI Global
Health Compass, a leading InsurTech platform in the international private medical insurance (IPMI) market, announces the full integration of an AI Agent within its distribution platform. This breakthrough technology will directly advise, guide and support clients in identifying the IPMI coverage that best suits their needs – in any language.
Artificial intelligence for the international private medical insurance (IPMI) market
The AI Agent will be available as a complementary module of a recently released white-label API that has been adopted by numerous brokers and IFAs across the world looking to more effectively service their IPMI customers.
Health Compass has embedded the AI agent within its proprietary architecture, which means it has access to, and can interact with, the platform’s unique scoring and benchmarking system.
By leveraging structured scoring data—all of which has been processed and analysed by the Health Compass team—rather than uncurated data, Health Compass avoids the “AI inbreeding” problem, where models trained on AI-generated data produce degraded or even hallucinatory results. Instead, the AI Agent delivers reliable, contextual and high-quality answers, based on the qualified data that powers Health Compass’s platform.
“The entire knowledge database was created by humans and advisors, making the source data for the AI unique and proprietary to Health Compass,” said David Eline, Founder of Health Compass. “We also invested heavily in educating the AI to replicate a human advisor to ensure customers have the best possible experience.”
The AI Agent is not designed to replace human advisors, but to support their ability to service their customers efficiently and with quality advice. By providing prospects with immediate answers, better education and tailored recommendations upfront, the tool helps to shorten the sales cycle and improve lead qualification. Advisor time will be optimized as they will engage with clients when they are already well-informed and advanced in their decision-making journey.
“We are delighted to introduce the next step in the evolution of Health Compass. Our AI Agent is the result of extensive iterations and hard work, and it reinforces our mission to improve the IPMI industry for all stakeholders – clients, brokers and insurers,” said David Eline. “Far from replacing the human advisor, our technology strengthens their role by ensuring they engage with prospects who are better informed and ready to move forward. As the first player in the industry to bring such an AI-driven innovation, Health Compass is proud to maintain its position as a leader shaping the future of IPMI distribution.”
